Privacy Policy

Privacy Policy

Privacy Policy

Shinko Shoji Co., Ltd. (hereinafter referred to as "our company") believes that the correct handling of personal information of customers is fundamental to our business activities and also our social responsibility when providing products such as electronic products, mainly electronic device products, as well as software development and services, and will therefore promote the following initiatives.

1. Thorough consensus on personal information protection

We will provide education to all departments, officers, employees, etc. regarding the importance of protecting personal information and ensuring safety and reliability, and strive to comply with the "Compliance Program."

2. Strengthening personal information protection measures

We will eliminate the possibility of personal information being stored and used in a dispersed manner, and will strive to improve the system for appropriate collection, use and provision of personal information, as well as to prevent and correct unauthorized access to, loss, destruction, falsification, and leakage of personal information.

3. Compliance with laws and regulations regarding the protection of personal information

We will comply with laws and regulations regarding the protection of personal information in the course of our business, as well as ordinances, standards, guidelines, etc. regarding the protection of personal information established by government agencies, etc.

4. Continuous promotion of personal information protection activities

We will regularly review our Compliance Program to ensure that appropriate measures for protecting personal information are taken independently and strive for continuous improvement.

April 1, 2013
Shinko Shoji Co., Ltd.
President and CEO: Tatsuya Ogawa

Handling of customer information

In accordance with the Act on the Protection of Personal Information, we will "publicly announce" the following items:

  1. Purpose of use of personal information and provision to third parties
  2. About "retained personal data"
  3. Procedures for responding to requests for disclosure, etc.
  4. About the "Inquiry Desk" for personal information

1. Purpose of use of personal information and provision to third parties

When you provide us with personal information directly in writing or by email, or when you enter it on the website, we will clearly indicate the purpose of use each time. When we directly or indirectly obtain personal information in other ways, we will handle it within the scope necessary to achieve the purposes of use listed below. However, when we notify or publicly announce the purpose of use individually, the purpose of use will be in accordance with that purpose.

(1) Purpose of use

Related to our products

  1. To provide product and service information and promotional materials, etc.
  2. To propose and sell products and services
  3. To provide information about campaigns, seminars, exhibitions, and other events
  4. To introduce sales and service contact points
  5. To conduct research and analysis to develop better products and provide better services
  6. To provide maintenance and support
  7. For communication, cooperation, negotiation, contract execution, and performance requests with customers and business partners

(2) Provision to third parties

We will not provide your personal information to a third party without your prior consent, except in the following cases:

  1. When disclosure or provision is required by law, etc.
  2. When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent
  3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the customer's consent
  4. When it is necessary to cooperate with a national or local government agency, or a person commissioned by them, in carrying out duties prescribed by law, and obtaining the customer's consent is likely to impede the performance of said duties
  5. When disclosing or providing all or part of the personal information to a third party (such as a cooperating company, partner company, or outsourced company) within the scope necessary to achieve the above-mentioned purposes of use
  6. When providing personal information in connection with business succession due to a merger or other reasons

2. About "retained personal data"

Regarding "retained personal data," the Company will keep it "available to the individual" as follows:

(1) Name of the business entity handling personal information

Shinko Shoji Co., Ltd.

(2) Purpose of use

Related to our products

  1. To provide product and service information and promotional materials, etc.
  2. To propose and sell products and services
  3. To provide information about campaigns, seminars, exhibitions, and other events
  4. To introduce sales and service contact points
  5. To conduct research and analysis to develop better products and provide better services
  6. To provide maintenance and support
  7. For communication, cooperation, negotiation, contract execution, and performance requests with customers and business partners

3. Procedures for responding to requests for disclosure, etc.

We will respond to requests for disclosure, modification, suspension of use, etc. of "retained personal data" from the person concerned or their agent.

(1) Items of retained personal data subject to the request for disclosure

□ Name □ Company (organization) name □ Department name □ Company (organization) address
□ Job title □ Department phone number □ Company (organization) owned mobile phone number
□ Department fax number □ Company (organization) email address □ Age □ Gender
□ Date of birth □ Home address □ Home phone number □ Personal mobile phone number
□Home fax number □Personal email address

(2) Contact point for requests for disclosure, etc.

When making a "request for disclosure, etc.",

  1. Please print out the "Disclosure Request Application Form" below, fill in the necessary information, and stamp it.
  2. Please enclose a document for identity verification and send it by "Registered Mail" to the address below. (Postage costs to be paid by the customer)

Art Village Osaki Central Tower 13th floor, 2-2 Osaki 1-chome, Shinagawa-ku, Tokyo 141-8540
Shinko Shoji Co., Ltd. General Affairs Department, Disclosure Request Application Reception Section

Disclosure request application form (PDF: 171K)

(3) Fees for disclosure requests and the method of collecting them

1,010 yen per application
Please enclose a reply envelope with a 1,010 yen postage stamp attached to it with your application documents.

4. "Contact Information" for Inquiries Regarding Personal Information

For inquiries regarding personal information, please contact us at the address below.

Shinko Shoji Co., Ltd. Personal Information Protection Desk General Affairs Department
Telephone number 03-6361-8065

Hours of operation: Monday to Friday 9:00 to 17:20
(This does not include the New Year holidays, national holidays, or other holidays specified separately by the company.)

End

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